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1750 N Verity Pkwy, Middletown, OH, 45042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Service here was another step in the wrong direction. I brought my vehicle in for what should have been a simple oil change at 10:30 a.m., and they promised — and reassured me — it would be ready by 3:00 p.m. so I could pick up my kids from school. Instead, they missed their own deadline, and I was left stranded without a way to get my children. Something that simple should have been their chance to earn back trust, but it became strike three. The earlier strikes were even more serious. My brand-new 2025 Explorer ST was sold... read more
We aren't done dealing with this dealer fixing our vehicle yet, but as of now, I am pleased. When our vehicle started throwing transmission warnings on our cross country road trip, they were kind enough to squeeze us into their schedule, provide a quick preliminary diagnosis, and get us connected with a rental company to continue our journey. Hopefully their repair work will be as satisfactory.
We aren't done dealing with this dealer fixing our vehicle yet, but as of now, I am pleased. When our vehicle started throwing transmission warnings on our cross country road trip, they were kind enough to squeeze us into their schedule, provide a quick preliminary diagnosis, and get us connected with a rental company to continue our journey. Hopefully their repair work will be as satisfactory.
The service department was terrible. Took my car in for a warranty TCM issue. Car was not shifting out of 1st gear and shaking. I was told the actuator and clutch were bad. TCM was never checked. I had the car back less than a day after they said it was fixed and still had the same issue and had to have it towed back. Said different actuator was bad this time. Paid almost $4200 to have my car not fixed. I wish zero stars was an option.
Cronin Ford North Service has a 4.4 star rating with 214 reviews.
Cronin Ford North Service is open now. It will close at 5:30 p.m.
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