Cronin Buick GMC of Bowling Green Parts

Kristin F 

on BBB

a year ago

My husband contacted the dealership about a used truck the dealership had posted in Autotrader. After a few conversations with the salesperson about the truck, the dealership agreed to hold the truck after we purchased a flight from Oklahoma to Ohio. They recommended hotels in the area, so they were well aware we were flying in, getting a rental car and a hotel. As soon as the truck started by my husband it began to smoke. It smoked the entire time the truck set, was test driven, etc. The injectors or something else major is... read more

Kristin F 

on BBB

a year ago

My husband contacted the dealership about a used truck the dealership had posted in Autotrader. After a few conversations with the salesperson about the truck, the dealership agreed to hold the truck after we purchased a flight from Oklahoma to Ohio. They recommended hotels in the area, so they were well aware we were flying in, getting a rental car and a hotel. As soon as the truck started by my husband it began to smoke. It smoked the entire time the truck set, was test driven, etc. The injectors or something else major is... read more

RAYMOND G 

on BBB

4 years ago

The dealership said they were familiar with out of state deals, but everything from paperwork to communication was a long process due to their methods. The vehicle was advertised as being in great condition, no issues reported what so ever, and they assured us the vehicle was in great condition. After two weeks waiting for the paperwork to be completed and shipped , the car was ready to transport which only took a day after we scheduled. The car came off the transportation truck with the CHECK ENGINE light on as the transpir... read more