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Critz Inc. Mercedes-Benz Service Center

4.7

About this business

The difference between a Mercedes-Benz that lasts and one that doesn't is consistent service and maintenance. That's why, to keep your Mercedes-Benz cruising, Critz Inc. offers on-site maintenance and repairs in Savannah. Our technicians are factory-trained to handle Mercedes-Benz-specific issues across the full lineup of cars. Our expertise ranges from the simple oil change to the replacement of timing belts and beyond. We'll help you even if you don't drive a Mercedes-Benz. We want everyone to have a safe ride, no matter w... read more

Location details

7000 Abercorn St, Savannah, GA, 31406, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.7235 reviews
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Athena LLC's profile image
Athena LLC 
on Google
2 months ago

Critz Mercedes was where I purchased my car and I figured I would get service there too. I had brought my Mercedes in for the A Service and I had no issues. When I brought my car in for the B Service (which was suggested due to the mileage) I looked at the list of services on the dealership website (below) which said “break fluid exchange”. To me that meant “drain and refill”. When I got the B Service (Drew Pait) informed me that would be “suggested service” and was not included even though I think the argument could be made... read more

Wayne Lyons's profile image
Wayne Lyons 
on Google
4 months ago

My experience with Critz over the years has been 5 star. I've been coming here since 2009 and Tiffany has been taking care of me and helping me make the right decision in maintaining my vehicles over those years. Recently when I had my 2009 E350 in for service I inquired about a new vehicle and Tiffany called over Aski Baker. Right now in driving my 2022 AMG53. Thank you Aski Baker and Tiffany for the great service. 

Lisa Foster's profile image
Lisa Foster 
on Google
4 months ago

Not happy at all! After numerous attempts to get quality service, I took my car in once again for service. This time the service advisor was very good, he was very accommodating, courteous and adhered to updates regarding status and pickup time. However, when I picked up my car I noticed a huge hand print on my white vehicle, i didn’t complain I just wiped it off. But after stopping to get fuel, I noticed several more, I wiped off at least five more, they were everywhere, even on the gas receptacle. This was unacceptable esp... read more

Lisa Foster's profile image
Lisa Foster 
on Google
6 months ago
Michelle Pike's profile image
Michelle Pike 
on Google
6 months ago
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Frequently asked questions about Critz Inc. Mercedes-Benz Service Center

How is Critz Inc. Mercedes-Benz Service Center rated?

Critz Inc. Mercedes-Benz Service Center has a 4.7 star rating with 235 reviews. 

When is Critz Inc. Mercedes-Benz Service Center open?

Critz Inc. Mercedes-Benz Service Center is closed now. It will open at 7:30 a.m. 

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