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Critz Auto Group Pre-Owned Center
- Automotive
- Savannah, GA
About this business
Location details
7000 Abercorn St, Savannah, GA, 31406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
All along I was paying $99 for a diagnosis on my car when I drop it off for servicing and pick up my loaner car. Now, apparently it’s $200 for a loaner then they refund it to you when you upon return of the loaner but then turn around and charge $200 for the diagnostic. I felt like that was so backwards because why not just keep the $200 if you were just going to take it again……then after I complained I was given $99 off. So is everyone being charged $200 for a diagnostic on their car?? I guess the jump in price is what real... read more
If I could give negative stars I would. Unfortunately 1 star is the lowest I can give. Horrible customer service and communication skills. Was going to buy an F150 from them but the sales people and management were oblivious and promised a truck to me as well as another customer. Poorly managed situation and honestly insane that an establishment of that caliber can’t figure out how to communicate preemptively that a truck is sold to another customer… Big miss on managements end.
I bought a 2020 Rav4 on June 20th over phone to be delivered to SC. Aaron the sales guy was good at first until I found standing water in the trunk where the spare tire is kept. Obviously Critz did not notice this before the purchase. I spoke to Aaron multiple times about the repair, and if they were going to cover the cost. I took it to a Toyota dealer who said that it was due to poor roof rail seals, and has been an ongoing problem with Rav4. I had the $632 repair done and paid for it due to we get many thunderstorms here.... read more
Dale & Justin went above and beyond to see that we were satisfied with our buying experience. Thank you!
Just bought a "new to me" Toyota from Ed at Critz. Ed was great through the entire process. No high pressure, just great customer service. Thanks Ed and Justin for your assistance.
Frequently asked questions about Critz Auto Group Pre-Owned Center
How is Critz Auto Group Pre-Owned Center rated?
Critz Auto Group Pre-Owned Center has a 4.6 star rating with 54 reviews.
When is Critz Auto Group Pre-Owned Center open?
Critz Auto Group Pre-Owned Center is open now. It will close at 7:00 p.m.
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