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Cricks Springwood Ssangyong
- Automotive
- Springwood, QLD
About this business
Location details
3481 Pacific Hwy, Springwood, QLD, 4127, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Does anyone there know how to answer a phone?
Kiera took the time to thoroughly explain the issues with my friends vehicle, and she walked me through the entire service process, ensuring I understood every detail. What stood out the most was her transparency there were no hidden fees or surprises, and she made sure I was aware of the cost and timeframe upfront. It's clear that she values honesty and clear communication, which is something I truly appreciate.
After having a leaking full tank and getting the problem diagnosed and parts ordered I am still waiting. It has been almost 3 months without a car. Initially after having the problem diagnosed I was told that I could still drive the car but not to drive through any bush fires. What ridiculous advice! I have phoned twice and left a message to hear an update and have not had a return phone call. I am very disappointed and cannot wait to sell this car and avoid Ssang Yong in the future.
Sales service was very good. Car is so far really good (only a year old). After-sales and servicing is terrible. Overpriced, inconvenient, won't answer or return calls. I will be getting future services via my local mechanic once KGM eventually get back to me on warranty conditions for non-KGM servicing.
Frequently asked questions about Cricks Springwood Ssangyong
How is Cricks Springwood Ssangyong rated?
Cricks Springwood Ssangyong has a 4.2 star rating with 126 reviews.
When is Cricks Springwood Ssangyong open?
Cricks Springwood Ssangyong is closed now. It will open at 8:30 a.m.
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