Cricket Wireless

Matt 

on Google

a month ago

So I go into cricket to convert my virtual SIM card into a physical SIM card for my new phone. I get the SIM card done get home only to realize that they gave me an incorrect phone number so I Go on my second trip to cricket just to be told that I need to pay another $20 to New Sims made for the mistake that they caused obviously I’m not gonna pay to fix their mistake and they told me there’s no other way than for me to come back again tomorrow to speak with the same person I spoke with yesterday. They’re the only one that c... read more

Danielle Ruiz 

on Google

2 months ago

Thank you to Alma at this store she took her time fixing my challenge and used her skills to make things right with Cricket because of this young lady who works hard for this company I won’t go into details or say anything negative Alma used her skills to cancel a line for me, switch my phone to the correct phone number and also explained their PROPER procedure and in a very professional educating way Alma you are my hero and if I ever have to switch again I’m coming to this store only. They greeted me their store is clean a... read more

Amanda Moreno 

on Google

7 months ago

They allowed someone to use my information to reopen an account and locked me out of it… I went in with my ID and they would not allow me to close the account. I spent hours in the phone with customer service and they wouldn’t do anything. I tried to contact their fraud department but since I was locked out of my account again I couldn’t do anything. I now have a lawyer involved and they are sending a demand letter to close the account do to it be fraudulently reopened. Previous I had cricket on and off for years and after t... read more

Billie Hoerl 

on Google

8 months ago

I GUESS IT'S COOL TO BRING YOUR DOG TO WORK, BLARE MUSIC, AND IGNORE CUSTOMERS. VERY UNPROFESSIONAL AND BOTH GIRLS WORKING COULDN'T BE BOTHERED TO HELP AND THEY ARE EXTREMELY RUDE. BEWARE DON'T GO HERE...... WILL BE REPORTED TO THE CORPORATE OFFICE IN THE MORNING..... CRICKET SERIOUSLY THIS IS THE BEST YOU CAN DO?????..