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Cricket Wireless
- Electronics
- Phoenix, AZ
About this business
Location details
5775 W Bell Rd, Ste 2, Phoenix, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you to Allison for helping me! She was running the whole show alone and doing it with a smile even with a weird unsettled customer mumbling his mouth the entire time upset with her even though he forgot his own pin. So woohoo Allison, great job thank you so much!!!
So I go into cricket to convert my virtual SIM card into a physical SIM card for my new phone. I get the SIM card done get home only to realize that they gave me an incorrect phone number so I Go on my second trip to cricket just to be told that I need to pay another $20 to New Sims made for the mistake that they caused obviously I’m not gonna pay to fix their mistake and they told me there’s no other way than for me to come back again tomorrow to speak with the same person I spoke with yesterday. They’re the only one that c... read more
Thank you to Alma at this store she took her time fixing my challenge and used her skills to make things right with Cricket because of this young lady who works hard for this company I won’t go into details or say anything negative Alma used her skills to cancel a line for me, switch my phone to the correct phone number and also explained their PROPER procedure and in a very professional educating way Alma you are my hero and if I ever have to switch again I’m coming to this store only. They greeted me their store is clean a... read more
They allowed someone to use my information to reopen an account and locked me out of it… I went in with my ID and they would not allow me to close the account. I spent hours in the phone with customer service and they wouldn’t do anything. I tried to contact their fraud department but since I was locked out of my account again I couldn’t do anything. I now have a lawyer involved and they are sending a demand letter to close the account do to it be fraudulently reopened. Previous I had cricket on and off for years and after t... read more
Frequently asked questions about Cricket Wireless
How is Cricket Wireless rated?
Cricket Wireless has a 4 star rating with 115 reviews.
When is Cricket Wireless open?
Cricket Wireless is closed now. It will open at 9:00 a.m.
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