This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Cricket On the Hearth, Inc.
- Fireplace Services
- Brighton, NY
About this business
We've got a warm spot for you! Professional Installation, Service & Worthwhile Advice Since 1968. Turner Family Owned & Operated Since 1968. Professional Installation and Service. Hours: Mon, through Sat 10 - 6.
Location details
900 Panorama Trail South, Brighton, NY, 14625, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Unfortunate – its Very unfortuante the treatment I recieved here, I thought they were decent, a bit abrasive and rude, but it wasnt until I heard a sales person on the phone with an unsatisfied customer, then hung up and said how they were not going to ever service them basically that I turned and walked out the door
Fireplace accesories and more Cricket on the Hearth has all types of wood burning (and gas stoves), fireplaces accessories, as well as play yards. While the play yards are top-quality, lifetime guaranteed, they were a little pricey for us. However, we did buy some fireplace accessories (decorative screen, bellows) that were very good quality and reasonably priced.
AVOID - CUSTOMER SERVICE IS AWFUL – Purchased a fireplace insert on 10/6 for 3800+ It's almost a month later and still doesn't work. They do not want to service after the sale. They are more concerned with selling and installing new orders than correcting problems w/ already installed units. Installers are good, not their fault - faulty equipment . Management is TERRIBLE. DOES NOT WANT TO RESOLVE ISSUES IN A REASONABLE OR TIMELY MANNER! AVOID
Frequently asked questions about Cricket On the Hearth, Inc.
How is Cricket On the Hearth, Inc. rated?
Cricket On the Hearth, Inc. has a 4.1 star rating with 41 reviews.
When is Cricket On the Hearth, Inc. open?
Cricket On the Hearth, Inc. is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com