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Crestone Incorporated
- Appliances & Repair
- Johnstown, CO
About this business
Appliance Repair Specializing In...Sealed Systems Repair, Refrigerators, Washers, Dryers, Ice Machines, Heating Elements, Dishwasher, Microwaves, Oven, and Refrigeration
Location details
230 Graham Ln, Johnstown, CO, 80534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I am so happy with Crestone and the two employees and the dispatcher who assisted in my refrigerator repair. I called in a service call around 9:00 am and had my 30 minute notice call around 11:30. By the time I arrived home from work, the techs were already there waiting for me. Both gentlemen were above par for service techs..... They were in and out in no time! So efficient!!! I will use them for all of my appliance repairs going forward. Kudos to Crestone!!! Thank you guys!!
Business response:
I’m glad we could help *****! If you need anything in the future please don’t hesitate to call.
I am preparing this BBB Review instead of having a conversation with Crestone business owners, Darren A***** and Eric G*****, because they do not return my phone messages. I purchased an extended warranty for my ******* Refrigerator from **** *****. Crestone was the appliance repair company that ** sent to service my refrigerator. Crestone came out twice but did not fix the problem. I called ** back and ** put in a request to have Crestone come back. Crestone missed three appointments. The first was I believe the fault of **... read more
Spent $247 ($65 trip charge which included a diagnosis, $122 for new pump, and $60 labor - 1/2 hour) for diagnosis and repair of problem with water dispenser on fridge. Despite new pump, dispenser makes loud noise when dispensing water, with less than full rate of flow. I called 3 times and left messages but no reply to any of my calls.
Darren & Eric were prompt, courteous and knowledgable. They asked a few questions about the state of my non-functional oven and rather than going into an elaborate series of tests they found the problem quickly and fixed it easily. They also educated my a bit on what to do if this problem re-occurs. I'm very pleased with their service and would not hesitate to use them again and will recommend the business to friends.
Business response:
****, Thank you for the feedback. We appreciate your business! If there is anything we can help you with in the future please let us know!
Very fast and efficient and did the job excellently!
Business response:
*****, We appreciate the review! I am glad we were able to provide excellent service, please let us know if you have any other appliance needs.
Frequently asked questions about Crestone Incorporated
How is Crestone Incorporated rated?
Crestone Incorporated has a 2.9 star rating with 7 reviews.
When is Crestone Incorporated open?
Crestone Incorporated is open now. It will close at 6:00 p.m.
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