Crescendo Senior Living of Placentia

Bianca Arce 

on Google

3 weeks ago

I toured this facility to determine whether it would be a good fit for my father. My appointment was scheduled with Olivia Fielder, but I was instead given a tour by Jamie. During the tour, I explained my father's current condition, how he arrived at this point, and his medical history. Jamie repeatedly insisted that my father was "just dehydrated" and that there was nothing to worry about. This was particularly concerning because his physician had already informed us that he would require ongoing care and attention for his ... read more

Charles Robey 

on Google

a month ago

My Dad has been at Crescendo for almost a year now and because of their policy about not allowing residents from being physically restrained while in their wheelchairs so that they don't fall out of their chairs.. Also they only check on our loved ones once an hour! So if our loved one falls right after the staff checks on them then our loved ones are left on the floor for an hour!! I recommend that the staff adjust the routine on checking on our loved ones so that someone is checking every 30 minutes.. I do LOVE how the Nur... read more

Linda Hanson 

on Google

4 months ago

Our mom has been at Crescendo Assisted Living for one year now - I cannot say enough good things about the care she receives there. The staff is truly considerate and kind to her, and they work very well with us at all times. Since we will be transitioning her to Memory Care this month, I visited that facility this week -- WOW! The atmosphere is so much more friendly than many Memory Care units I have looked into. The owner does very well with making the environment pleasant and interesting, not cold or "like a nursing home"... read more

Yvette Core 

on Google

6 months ago

My sister and I recently transferred my mother to Crescendo and we couldn't be happier. This place is clean, bright, welcoming and the staff are exceedingly kind. I am eternally grateful to the Assistant Director, Olivia. She was kind, compassionate and a joy to talk with. I am eternally grateful to Olivia and the Crescendo staff. 

Natasha McPherson 

on Google

8 months ago

I recommend that you do not put your loved ones in this place. They charge residents extra money for an emergency button they can wear in case they fall or have an emergency. We pay for this service for my grandmother, but they often don't respond to the button. She has been locked out of her room, fallen on the floor and had other issues. No response from the staff. One time, after my grandmother got no response from the button, she called my mother at home. My mother came to help my grandmother and arrived before any of th... read more