Credo Beauty

k s 

on Google

a month ago

I went into Credo at the Damen location to exchange two items I had been given as a gift, using the gift receipt totaling $65. I was clear at the register that I wanted to exchange them, I had the new items with me. Instead, the associate processed a refund back to the original purchaser’s card. It’s highly embarrassing that the person who gave me the gift will now see that the items have been returned. When I pointed out that this was not what I had asked for, I was told the transaction was “done” and to contact customer se... read more

Bianca Mitchell 

on Google

3 months ago

I wanted to love this store as they carry all my favorite brands but yesterday was my final straw. I went in to exchange a gift I received, the employee acknowledged that it was purchased the day before and could see it on the persons account. Helped me select an item to exchange it for, walked my up to the register and then RETURNED the item to the original card used by the person I received the gift from and basically said “so sorry, that’s how the system works” while they were incredibly apologetic, I walked out without a... read more

Ada Rinne 

on Google

3 months ago

I specifically went into the store because they were having a promotion where if you spent a certain amount you got a complimentary candle. I went into the store, asked about the promotion and a sales associate showed me the candle and raved about its scent and burn time. I browsed the store and upon selecting my purchases in around 20m, the associate checking me out informed me after ringing me up that they were out of the promotional candle (despite still having many on the floor). There was no indication when I asked abou... read more

Amy Zahorik 

on Google

3 months ago

friendly staff with great knowledge, love shopping here! 

Meg Kelly 

on Google

3 months ago

I bought Dore at a small store while traveling with a friend. I took it home with me and loved it so much, I decided to send a bottle to my friend for her birthday. Of course, I ordered it sent to her home since we live in different states, I told my friend to be on the outlook for the gift. However, Credo sent the gift to me instead of my friend. When I contacted them they refused to acknowledge their error. I understand all small companies have revenue problems but I offered to send them back what they sent me. In the mean... read more