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Credit Union West

3.7

About this business

Location details

14601 N Scottsdale Rd Suite #115, Scottsdale, AZ, 85254, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.754 reviews
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smooth sailing's profile image
smooth sailing 
2 months ago

Bank is garbage, took over a month to drop a lien on my car when it was paid off. Then they closed my account without my consent and I didn’t sign anything. Way to ruin my credit “credit union” 

Kory Lewis's profile image
Kory Lewis 
3 months ago

Wow! I go to make my monthly Truck payment & it is 200$ more than my 560$,.. I inquired as to why? I switched Insurance 7 months ago & confirmed with a credit Union west agent! 7 months later I have charges related to insufficient insurance after switching insurance companies! Adding 200$ in December is As Cruel As It Gets!! No email, No phone call,, ADD 200$ Period! Already Tight As It Is But Why Would Credit Union West Care! 1 Star Customer Service. My Truck has been Insured since I bought it, Possibly a 30 day lapse where... read more

John Vescova's profile image
John Vescova 
3 months ago

Horrible the branch never seems to be open. If you do not have a job and dont mind limited and crappy phone service feel free, otherwise this place is horrible. 

Laura Maloney's profile image
Laura Maloney 
3 months ago

I drove all the way from Tempe, AZ to this location—where I’ve made cash deposits before in the middle of the night—only to find the 24-hour ATM turned off and inoperable. Now I have to drive to Peoria to make a cash deposit, and it likely won’t be in time, which means I’ll probably be charged an overdraft fee. I did finally find three locations that accept cash deposits. Thanks. 

omar sanchez's profile image
omar sanchez 
9 months ago

I had submitted an application over the phone for a auto refi and didn’t hear back for over three weeks, which was frustrating. Thankfully, Alica stepped in and completely turned the situation around. She went above and beyond to help me, following up quickly, answering all my questions, and making sure everything got taken care of. Her professionalism and dedication really stood out. I highly recommend Alica to anyone—she truly cares about helping people and getting things done right. Credit Union West is lucky to have her! 

Frequently asked questions about Credit Union West

How is Credit Union West rated?

Credit Union West has a 3.7 star rating with 54 reviews. 

When is Credit Union West open?

Credit Union West is open now. It will close at 5:00 p.m. 

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