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Credit Union 1
- Finance
- Rantoul, IL
About this business
Location details
200 E Champaign Ave, Rantoul, IL, 61866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have become extremely difficult to do business with. It wouldn't matter the rate just to experience less difficulty elsewhere. 4 months of trying to update bank account information for a mortgage with them and it is still not completed. After all the overdraft fees and return fees that account is being closed. Then maybe they will actually change it. Not to mention the hours wasted each month just trying to get in touch with someone. Maybe don't attempt AI automation until you have the basics down. They have since reach... read more
They have become extremely difficult to do business with. It wouldn't matter the rate just to experience less difficulty elsewhere. 4 months of trying to update bank account information for a mortgage with them and it is still not completed. After all the overdraft fees and return fees that account is being closed. Then maybe they will actually change it. Not to mention the hours wasted each month just trying to get in touch with someone. Maybe don't attempt AI automation until you have the basics down.
RE: Mail in Deposit I’ve been with Credit Union 1 for quite a few years now. I have not had a problem with banking or on-line experience. The staff have always been helpful. I would like to also acknowledge Alethia from the Rantoul, IL Branch. She has been very pleasant, kind, polite, and professional. She follows through and has been very helpful. I highly recommend Credit Union 1. -CO
I do not recommend this bank for car loans. Find a better credit union to use for your loan, including a refinance. In the end, the bank looses customers due to their poor customer service. I'd give them zero stars if I could do so on Google.
Worst credit union I have ever dealt with. Don't ever bank with them they are a disgrace.
Frequently asked questions about Credit Union 1
How is Credit Union 1 rated?
Credit Union 1 has a 4.4 star rating with 272 reviews.
When is Credit Union 1 open?
Credit Union 1 is closed now. It will open on Tuesday at 9:00 a.m.
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