Creative Deck Designs

Cindy M. 

on Birdeye

4 years ago

We hired Creative Deck Designs to put an EZ Breeze room and patio on our house. While the sales process was smooth, communication between the salesman and the rest of the staff seems poor. Our project was supposed to be finished weeks ago, and if it's done in a couple of months I'd be shocked. Here's an example: I spoke to the project manager who assured me a part of our project, the patio, could just take a couple of days. I told him we should get started on that while he waited for supplies for the other part of the proje... read more

Chandra W. 

on Birdeye

5 years ago

Creative Deck Design provides excellent customer service. The representative, G. Beard, is reliable, responds to calls when needed in a timely fashion. Gary has a foresight in drawing up the prints and very helpful of designing the deck. He was also helpful in what is the most cost effective choice. The crew, lead by G. Hollingshead, finished the deck within 3 weeks and they went beyond their duties when we asked if they would remove an old heavy hockey table when they removed the old deck. I am very pleased and I recom... read more

RODNEY E. 

on Birdeye

5 years ago

I gave one star just because they could build a patio but the workmanship is very sub par for so called professionals. I have called and sent emails with pictures and about the milky white stains all over the pavers, and have heard nothing back about what its was. But after doing some research online it is called poly hazing and it is cause when they put the polymeric sand down and do not take the time to make sure all polymeric dust is off the pavers before they wet it. So a $9800 dollar patio is ruined!!! We picked out som... read more