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Crate & Barrel

4.3

About this business

Location details

611 Broadway, New York, NY, 10012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,190 reviews
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Teresa M.'s profile image
Teresa M. 
13 years ago

WARNING!!!! Be very cautious shopping and dining in Knox Village. They have a TOWING SCAM going in the area. A spotter sits in his car in the area and watches for naive shoppers who park in parking areas that are not clearly marked. They tow a number of vehicles down about 2 or 3 blocks and then take them all to City Vehicle Storage. I parked across from Chuy's restaurant and shopped in the area, but did not go inside Chuy's . The sign said "Do Not Park Here and go in Chuy's or you will be TOWED." It cost me $350 to get my v... read more

ErinL819's profile image
ErinL819 
13 years ago

HORRIBLE CUSTOMER SERVICE – Crate and Barrel at the Grove in Los Angeles needs to SERIOUSLY re-evaluate their customer service and sales people. We were drawn in by the upholstery sale and spoke with Samuel. We put in an order for a sectional and 6 upholstered dining chairs. We were then told after purchase that the sectional (which wasn't custom) was back ordered through Crate and Barrel's vendor and that Crate and Barrel obviously has some supply chain issues because they didn't take into account their current sale might c... read more

Cara Lawton's profile image
Cara Lawton 
14 years ago

Happiness Is Finding A Couch – Earlier this year I had my living room redone and decided to buy some new furniture to compliment my new digs. I specifically was looking for something practical but not old fashioned, so Ethan Allen was definitely out (sorry). After shopping through many, many, many furniture stores, trade showrooms and online retail outlets I finally settled on a Crate and Barrel in Soho, NY. Now typically I am very particular about my selection in furniture. However, I wanted to give Crate and Barrel a chanc... read more

crash4335's profile image
crash4335 
14 years ago

you win this time, crate and barrel – I don’t think I will ever find a store that I can spend hours upon end in like Crate and Barrel. When I was nine, I convinced my mom to buy overpriced popcorn bowls that were literally just bowls that said “popcorn” on them and were illustrated with little cloud like wisps of popcorn. I also tried to get her on the matching ice cream bowls, but in the end we both agreed that the popcorn bowls were cuter. Crate and Barrel has this magical way of subconsciously convincing you that you abso... read more

VL57's profile image
VL57 
15 years ago

Great store! – Crate & Barrel is a great store I like to go to when I am shopping for items for my house. They have a large selection of home decor products and accessories (candles, candleholders, lamps, rugs, office accessories, vases...), kitchen items and cool gadgets (bowls, knives, cutting boards, platters, bbq essentials...), storage boxes, bed & bath accessories... you name it you find it! The staff is pretty helpful and friendly, too. I ordered outdoor furniture for my patio (teak table/teak chairs, sunbrella umbrel... read more

ModernRafe's profile image
ModernRafe 
15 years ago

Nice housewares – We just moved into a new place and had to pick up some dishes and silverware. Crate & barrel had it all right there and it wasn't expensive. Everything that I got was nice. I would definitely suggest this place to anyone who is looking for kitchen and house supplies. I browsed through the furniture while I was there since that's the next project. I didn't buy anything. Seemed like quality stuff, but priced a little higher that I thought. We might go back after a little shopping. 

bonhawbaker's profile image
bonhawbaker 
15 years ago

Customer service – I really think there is a lot to be said for these girls who have to run around this store, and cope with needy requests. They are polite, and helpful. 

gliderrr's profile image
gliderrr 
17 years ago

It's pretty hard for me to leave a home store without buying anything. I admit it, I can be a pretty bad shopaholic. As a matter of fact, before logging on to CitySearch, I was cruising the Neiman Marcus website. That's how bad I am. Anyway, I didn't find anything at this store. Still overpriced and yet not much to offer. Parking was especially lousy too, but what's new at this place? 

newyorkhottie64's profile image
newyorkhottie64 
17 years ago

Great for kitchen stuff – The great thing about this place is that you can pick and choose your plates, glasses, bowls and accessories. Not only that, but if you break a few plates or glasses, then you can always go back and buy a replacement and not have to worry about buying an entire set or another set and having mis matched plates and glasses. Great Place. Take a look 

Frequently asked questions about Crate & Barrel

How is Crate & Barrel rated?

Crate & Barrel has a 4.3 star rating with 1,190 reviews. 

When is Crate & Barrel open?

Crate & Barrel is closed now. It will open at 9:00 a.m. 

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