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Crate & Barrel
- Rugs
- Franklin Park, PA
About this business
Location details
1000 Ross Park Mall Dr, Franklin Park, PA, 15237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered 4 units of counter stools in November 2024, have waited for shipment for 8+ months, still couldn’t get a shipment date. I’ve called them several times, was told there was no way to cancel the order and there’s a chance I could wait for 10 years. This sounds funny but that’s what the lady told me. For the record, the lady told me that on 6/5/2025 afternoon.
Guys get paid for the furniture, for its delivery then leave the job unfinished with large items in my garage. My car sitting outside in 90F weather for a week. No one follows up and impossible to get to their customer service, just a bunch of idiotic chat bots unable to comprehend and process simple issues, 1hr+ on hold phone calls.
Great place but expensive!
Had some really nice stuff. Also Not as expensive as some other places. Wish they had more outdoor furniture choices at store.
I ordered 4 units of counter stools in November 2024, have waited for shipment for 7+ months, still couldn’t get a shipment date. I’ve called them several times, was told there was no way to cancel the order and there’s a chance I could wait for 10 years. This sounds funny but that’s what the lady told me. For the record, the lady told me that on 6/5/2025 afternoon.
Frequently asked questions about Crate & Barrel
How is Crate & Barrel rated?
Crate & Barrel has a 3.7 star rating with 93 reviews.
When is Crate & Barrel open?
Crate & Barrel is closed now. It will open at 9:00 a.m.
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