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Crate & Barrel
- Rugs
- Franklin Park, PA
About this business
Location details
1000 Ross Park Mall Dr, Franklin Park, PA, 15237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was excited to shop here. Couldn’t wait. The temperature was so cold, it was almost like they were trying to keep customers out of the store. Not even a jacket could accommodate people in those temperatures.
I ordered 4 units of counter stools in November 2024, have waited for shipment for 8+ months, still couldn’t get a shipment date. I’ve called them several times, was told there was no way to cancel the order and there’s a chance I could wait for 10 years. This sounds funny but that’s what the lady told me. For the record, the lady told me that on 6/5/2025 afternoon.
Guys get paid for the furniture, for its delivery then leave the job unfinished with large items in my garage. My car sitting outside in 90F weather for a week. No one follows up and impossible to get to their customer service, just a bunch of idiotic chat bots unable to comprehend and process simple issues, 1hr+ on hold phone calls.
Great place but expensive!
Had some really nice stuff. Also Not as expensive as some other places. Wish they had more outdoor furniture choices at store.
Frequently asked questions about Crate & Barrel
How is Crate & Barrel rated?
Crate & Barrel has a 3.6 star rating with 94 reviews.
When is Crate & Barrel open?
Crate & Barrel is open now. It will close at 6:00 p.m.
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