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Crate & Barrel

4.0

About this business

Location details

3965 Townsfair Way, Columbus, OH, 43219, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0260 reviews
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Richard Robinson's profile image
Richard Robinson 
a month ago

We recently purchased a Monterey sectional for our basement, from the Easton Town Center location in Columbus. We have purchased many products from Crate and Barrel including another large sectional for our living room. When we purchased the most recent sectional we explained that we were trying to create a u-shaped sectional and wanted to also purchase a removable ottoman that we could slide in and out of the u to create a large rectangular block, mimicking a 4 seat chaise. When the pieces arrived the removable ottoman was ... read more

Ali Herron's profile image
Ali Herron 
2 months ago

Product was delivered damaged. Took over a month to get replaced. This is the second time this has happened so I guess I'm the life long learner in this situation. 

G.H.'s profile image
G.H. 
2 months ago

Melody was absolutely fantastic and assisted me every step of the way in figuring out which espresso machine was best for me 

Caitlyn White's profile image
Caitlyn White 
2 months ago

Jeff Bakehorn, the manager, is a bully to his employees and to customers. I have NEVER witnessed anything as disrespectful as I did in his store today when he publicly humiliated a female employee. He then took his anger out on me when I confronted him about his behavior. Absolutely abhorrent and disgusting that this person is a manager for crate and barrel. I will never shop here again. 

Andrew Miller's profile image
Andrew Miller 
3 months ago

Our experience with crate and barrel started with an issue. We had our registry set up and the plates and bowls we got were terrible. We thought we had $600 worth of junk, however when we came into the store our luck changed. We worked with Drew and he was SO helpful. He helped us with the return and literally took us around the store and helped us find the best they had. Drew is one of the very few people in today’s society that is willing to really help out and make it right. He just changed us from unhappy Crate and Barre... read more

Frequently asked questions about Crate & Barrel

How is Crate & Barrel rated?

Crate & Barrel has a 4 star rating with 260 reviews. 

When is Crate & Barrel open?

Crate & Barrel is closed now. It will open tomorrow at 9:00 a.m. 

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