Crash Champions Collision Repair (Raisin Auto Body)

Bryan M. 

on Birdeye

7 months ago

My daughter had her car repaired at Crash Champions when our neighbor bumped into it. The repair was pretty minor but there was a dent in the door and a scratch on her fender. When we got the car back the paint work looked good, and after an extended stay we were eager to get her car back. When we my daughter was driving her car home, she noticed her mirrors were not working correctly. We notified crash champions of this, and they said to bring it back and they would repair the mirrors. All of this was checked and verified w... read more

frank f. 

on Birdeye

8 months ago

They are scammers. I wish I read these reviews before I go there. They gave me an estimate of $2250.00. The bill came out to $3620. This is what the insurance is expected to pay. They lied to me and told me that insurance gets a discounted rate. I can see the opposite now since they charged the insurance 50% more than the initial estimate. NEVER again. Of course, they are going to make up some stuff why it costed 50% more than they told me. I could have done it cheaper somewhere else with a guaranteed estimate. Liars and sca... read more

jlyoun Y. 

on Birdeye

11 months ago

We have a Crash Champion in Frisco and have never had a problem with them. They have always gotten everything done in a timely manner and have done great body work each time we had a collision or fender bender. However, we had to take our car to the one in Mckinney last time when my son was in a wreck because the Frisco one didn't do some of the work that was needed on it. At the Mckinney facility, the person who was assigned to us was rude and absolutely incompetent with his job. The manager got involved and was not much be... read more

Bobber St C. 

on Birdeye

a year ago

I had Arnold's body shop repair and repaint my front bumper. Instead of masking the car properly They admitted they used 3m masking agent. The directions say do not let the car air dry in the sun after rinsing off 3m masking agent. When I came to get the car it was all wet and drying in the sun. When I got home I noticed it had spots all over the car like water spots. I tried to scrub them off but they would not come off. I returned the car to Arnold's. Unfortunately they failed to remove the spots from the paint. But they ... read more

Bobber St C. 

on Birdeye

a year ago

I had Arnold's body shop repair and repaint my front bumper. Instead of masking the car properly They admitted they used 3m masking agent. The directions say do not let the car air dry in the sun after rinsing off 3m masking agent. When I came to get the car it was all wet and drying in the sun. When I got home I noticed it had spots all over the car like water spots. I tried to scrub them off but they would not come off. I returned the car to Arnold's. Unfortunately they failed to remove the spots from the paint. But they ... read more

Kelly B. 

on Birdeye

a year ago

We were quoted 2-3 weeks to repair my daughters' car after an accident. After 6 weeks and 5 days, we finally got the car back. During that time, we were fed every excuse under the sun as to why it was taking so long (trouble getting parts, parts lost during shipping, additional repair needs identified during the final test drive, etc.). But the biggest issue was that they somehow managed to drop the car off a lift during repair causing additional damage that had nothing to do with the accident. We were not even offered a dis... read more

Joan L. 

on Birdeye

a year ago

most of crash champions locations are the smaller shops they bought and took over. Most of those shops had a better customer service than crash champions ever will have. they promise gold to customers and employees, but on the end it is a wooden stick. 

Eddie M. 

on Birdeye

a year ago

Jay and Sam are nice people, they know what they are doing and very knowledgeable in the collision repairs industry. I don't have to wait for their call and make follow ups for the updates concerning repairs. They'll keep you informed. 

Tate C. 

on Birdeye

a year ago

I would like to commend David and his team over at the Red Bluff location in Pasadena, TX. I brought the vehicle to them with a damaged front bumper and the car was with them for nearly 8 weeks of maintenance. Every step of the repair process I was given updates, and the communication was top quality. David acquired all the parts needed for a repair and compassionately treated the vehicle like he owned it himself. Unfortunately, when I got the vehicle back, the rear bumper had been damaged at some point during the time it wa... read more