Crane Payment Innovations

Sam Wilson 

on Google

5 months ago

I'm not sure what this company does. Over several weeks, multiple phone calls, web form submissions etc...never a single reply. I have a direct email and phone number for one of their sales reps...nothing. No reply. Ever. I want to spend about 30k on several machines that were recommended to me, but now...not so sure. If it is this hard to give a company money how hard will it be when we need tech support? Update: This gets even more funny. Someone from their corporate office called me back and gave me the phone number to th... read more

AutoDesign Canada 

on Google

a year ago

HORRIBLE. Today me and 2 students behind me paid 5$ each and nothing was dispensed. This one machine from this company steals 300$ a day from students, fix this and I’ll delete my multiple reviews. 

Matt Lane 

on Google

2 years ago

Apparently crane only cares about customers enough to get their sale. Once you've bought the equipment they could care less about the quality of your experience. I bought a vending machine outfitted with cranes terminal and it's not taking cards now. Unfortunately because the company I bought the machine from set us up with nayax as out telemetry service, crane won't help fix the issue and won't even attempt to TRY to help us. We asked them to work with nayax and they flat out refused. Our terminal has been out of service fo... read more