Crandell Mountain Lodge

Jason Woodhead 

on Google

8 months ago

Great service 

Stephen Collins 

on Google

11 months ago

Tiny rooms , no tv , finnicky door locks 

James Molloy 

on Google

a year ago

Cannot recommend this hotel. There is no one working in the building so you have to cross the street to speak with the front counter. Staff was pleasant but did not respond to concerns in a way that you would expect as a paying guest of a hotel. It was more like staying in a friend's apartment with no tv and no heat and an icy relationship with the super. Our fireplace didn't work and that mattered because there was no other heat source and it was supposed to turn on with the thermostat. We asked for assistance and a front d... read more

Odland 

on Google

a year ago

Booked through Expedia. The pictures are very deceiving! We walked into our room and right back out. Very old! Holes in the deck out front of your room, No air conditioning and the room didn’t have what we booked. Went back to the front desk to express our concerns and that we don’t wish to stay there. Taylor did not move us to a different room and told us to call Expedia to get a refund or credit and that she fully understood. Expedia later on called Taylor at the property to get this refund approved which she declined. Do ... read more