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Craig's Collision Center
- Automotive
- Grapevine, TX
About this business
Caliber Collision didn't become the nation's largest collision repair company by accident. It's taken an unyielding commitment to our teammates, our customers and our communities. Caliber offers a network of 1,150+ convenient repair centers throughout 32 states in the U.S. to meet your service needs all year round with an industry-best limited lifetime warranty that protects you for as long as you own the vehicle. While it's not easy to turn an auto accident into a memorable service experience, our teammates are committed to... read more
Location details
2078 TX-114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Focus on the client's needs! On two occasions this past year, we have had very disappointing accidents with two different vehicles where severe damage was done but not enough to qualify the vehicles as being "totaled". Both accidents were freak accidents to a family that had few car problems in the past. On both occasions where we did not want to go back to using the vehicles after such serious repair, Dan Richman of your Grapevine location worked very hard to get the expense reimbursement from the insurer along with the sal... read more
Decent Repair Shop. I took my car here after getting into an accident. The staff was friendly and the price for repair was affordable. It ended up taking them a few days longer to repair my car than they had originally quoted but other than that, they did a good job.
Recommend to anyone I know I want to thank Bret Harris for all his help in getting my car repaired from the recent hail damage. It was a real pleasure to have him as my point of contact. He was very professional throughout the entire process and I really appreciate his effort in keeping the repairs to the 'paintless' type, and he also eased my concerns in leaving my baby at Craig's! I will certainly recommend Bret and Craig's Collision to anyone I know!
Terrific experience in craftsmanship! I want to thank you personally for the recent excellent repair of my 2005 Scion Xb. Nicole Frantzen efficiently and professionally handled my vehicle and your technician, Jay, was extremely talented and repaired my Scion beautifully so no one will ever know it was damaged. The body work is perfect! The paint work is perfect! What a terrific experience in craftsmanship and I will definitely recommend your facility to others.
Wonderful Job and great communication! Itâs not often that I write reviews regarding service. Having said that, I do want to tell you that I just had the most painless repair completed on my automobile. Kara Congi did a wonderful job in communicating the status of the repair and explanation of what was needed to maintain the quality of the repair.
most definitely recommend your service center Tim Wright, the Customer Service Manager, has always presented himself in a professional manner. He is very knowledgable and makes himself available to his customers. He listens and expresses solutions clearly and in a caring manner. He is an extremely hard worker who consistently places customers first and has excellent communication skills. Mr. Wright has shown accountability, commitment, initiative, and above all he gets results. I would most definitely recommend your service ... read more
Slow service We took our car into Craig's following an accident. It ended up taking them close to 6 weeks to get a small rear end job done. They kept having to call the insurance company back out to add more to the estimate. They offered us no rental car in exchange for keeping our car so long.
Frequently asked questions about Craig's Collision Center
How is Craig's Collision Center rated?
Craig's Collision Center has a 4.6 star rating with 121 reviews.
When is Craig's Collision Center open?
Craig's Collision Center is closed now. It will open at 7:00 a.m.
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