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Craig Smith Service Department

3.8

About this business

Location details

7459 OH-309, Galion, OH, 44833, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.813 reviews
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Kat S.'s profile image
7 years ago

Current male dealer there (May 2018) is great, the MANAGER IS HORRIBLE. I walked in as a 5’3 25 year old female, no one with me to look at a used High Country Silverado the owner had been driving around. Drove 1.5 hours to get there, I had a down payment and check ready along with a pre-approved loan. Dressed in blazer and jeans. Dealer did an A+ great job working with me. When we came in to sit down and talk money that’s when it went South FAST. Manager comes over, does not introduce himself and stood against window with ha... read more

Kayla D.'s profile image
10 years ago

Would recommend Craig Smith service and sales department to everyone. If you have ever been treated poorly somewhere else you know how hard it is to find people you truly trust. That is Craig Smith Auto is the best. 

mama2lo's profile image
11 years ago

My opinion is that Craig Smith Auto Group is more concerned with making a buck rather than taking care of their customers. Our experience: -They were reluctant to pull the Carfax, hiding a previous accident -They were very unprofessional in negotiations when they showed us their financial reports, trying to tell us how much they were losing on the sale of the car -We asked them to clean out the vehicle after we bought it, and they did a half job. We had to clean it out after and found someone's cell phone in it. - They had t... read more

tony.coleman.338's profile image
tony.coleman.338 
12 years ago

I am very picky with my car I have a E-420 V8 Benz and it is never a fun task when I have to have work done. This may be a Chevy dealership but I have had them do front torsion bar replacement rear bushing replacement and some electrical work. Not to mention oil changes and switching winter rims and tires. Their is a Mercedes dealer in Mansfield but I do not feel like getting taken for over $500 every time I go somewhere. I take all my vehicles here and will be buying my next vehicle here also. 

jennifer_w09's profile image
jennifer_w09 
12 years ago

In 2011 we bought our new car at Craig smith. The sales man was awesome, he wasnt the typical salesman at all! I've gotten all of my oil changes there. A lady hit my car so I took it to Craig smith body shop. They had it fixed 2 days later completely cleaned out. They gave me extra paint and told me how to fix the chips from rocks... The man even remembered my daughters name and helped me put the car seat in the car! When I hit a deer recently they got me right in, fixed it in a week (they had a lot of work to do too). I wou... read more

Frequently asked questions about Craig Smith Service Department

How is Craig Smith Service Department rated?

Craig Smith Service Department has a 3.8 star rating with 13 reviews. 

When is Craig Smith Service Department open?

Craig Smith Service Department is closed now. It will open at 7:30 a.m. 

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