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Craftsman Collision
- Automotive
- Burnaby, BC
About this business
Since 1977, BC drivers have looked to Craftsman Collision for auto body repairs. Not only because we are the largest family owned and operated auto body repair chain in Canada but we offer award winning customer service, quality craftsmanship, lifetime warranty, auto glass repair and replacement and are an ICBC Repair Network partner servicing the drivers of Burnaby and Greater Vancouver.
Location details
2460 Alpha Ave, Burnaby, BC, V5C 5L6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great place to take your icbc claim. They were very receptive and listened to all the issues I had with my vehicle after the accident, and did a thorough examination. Although the car was a write off, their numbers were spot on.
I had a terrible experience dealing with this place for an icbc claim... I took the car back 5 times! And in the end the car still had scratches on the side. So what I'll take it back a 6th time?? After the 1st time they settled the claim so I wasn't able to get another rental car.. so much time wasted and money lost being off work as they are only open 9-5.. the manager was really nice and tried his best to make sure I was happy but unfortunately the people doing the work on the car were terrible.
Colin at this Craftsman location provided truly exceptional service and support, and his team did a great job with the car. He guided me through the process (and knowledgably discussed the pros and cons) of settling the repairs privately vs through ICBC. Unprompted, he gave me 3 different detailed quotes (including and excluding a more-costly and time-consuming paint job for a minor scrape, and exploring cost savings through after-market dealers for OEM parts) and assured me that those quotes would be accurate. He also arran... read more
Frequently asked questions about Craftsman Collision
How is Craftsman Collision rated?
Craftsman Collision has a 4 star rating with 62 reviews.
When is Craftsman Collision open?
Craftsman Collision is open now. It will close at 5:30 p.m.
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