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For more than 25 years, CPI Security has been a leader in customized smart home security systems and home automation solutions. We are one of the only providers to design, install, monitor and service our own security systems. Our inTouch platform keeps you connected to your home no matter where you are bringing you real-time knowledge with remote interactive services like system alerts, video monitoring, temperature and door control.
4200 Sandy Porter Rd, Charlotte, NC, 28273, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Bad Business Practices After reading some of the other reviews, I'm seeing a pattern with CPI Security and I'm curious if any attorneys (or others) have any comments to the following. I signed up for service with CPI and did not realize that I was signing up for 5 years!! After a year, I was transferred with my job out of state. CPI does not provide service in that state, so I couldn't transfer my service. One of the fundamentals of contract law is that there must me consideration (something at stake) on both sides for the c... read more
No show took an appointment with the local salesman and they did not show. The CPI called me later to schedule the appointment again.
Know your Contract with CPI Security In my experience, all alarm companies are shady and will stop at nothing to make money. I have had many problems with CPI Security but would still choose them over other alarm companies in Charlotte. Just please read your contract very carefully and know what you are getting into. Here are my comments on CPI.
BEWARE OF LENGTH OF CONTRACT ....I guess the security is fine......BUT....before you sign w/ them.....REVIEW, REVIEW, REVIEW the length of contract!!!! If you move within 5 years......you are LIABLE for the remainder of the money on the contract!!!!!! Even if you move out of state where CPI does not have service........you are liable.
Salesman error Just had a near-terrible experience with CPI before we even had the service installed.
System Always Reliable CPI did an excellent job of installing our system, and have come out a handfull of times for troubleshooting and maintenance. We've been consistently pleased with the customer service we've received, and recommend them to all our friends.
Cpi Security Systems has a 4.3 star rating with 2,879 reviews.
Cpi Security Systems is closed now. It will open at 9:00 a.m.
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