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Cox Store
- Internet Service Providers
- San Diego, CA
About this business
Location details
1220 Cleveland Ave Ste M107 San Diego, San Diego, CA, 92103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
With the Spectrum takeover of (formerly) Cox, both cable television and Internet service has gone completely downhill. TV will either freeze and/or stop, rewind 45 seconds, play, stop, rewind 45 seconds, play, stop, rewind... I have to turn off the TV to get this behavior to stop. Definitely not acceptable. Internet will just basically stop if any type of aircraft is flying in the area. Cox may have had it's issues but Spectrum is NOT an upgrade in service.
Terrible customer service in store. Our router wasn’t working so we returned everything including cables. They said they replaced power cable and all. Internet still didn’t work after the exchange. We had to wait for a technician the next day and tell us it’s the power cable that didn’t work. So the female in-store employee lied to us about replacing everything (probably the manager). 5 stars to the technician who had to do that store employees job. I wish I asked for his name, he did his job unlike the the store employee. S... read more
Spectrum is nothing like cox. It’s been like a torture to work with them. Every step takes days to move onto the next. They don’t know what they are doing. Issue 1 They moved my phone lane to their service from AT&T. They didn’t know it was locked even tho it’s paid off. Now they can’t provide me a phone from spectrum cause that takes a day or two for some reason. So i can’t log into my bank accounts etc. they can’t even get it done even tho I offered to buy an unlock from from outside or from them. Issue 2 They transferr... read more
in suing you and calling my bank to get a refund. i really hope someone see this as you’ve made it impossible for me to connect with an agent. this is sdge level fraud update: they said reach out to them via twitter or facebook…even if i did have either of those, i wouldn’t do that. how overly ghetto of them. see you in small claims court 💋
Sume times it’s 100 for internet some times it’s 40. Doesn’t make sense.
Frequently asked questions about Cox Store
How is Cox Store rated?
Cox Store has a 3.5 star rating with 370 reviews.
When is Cox Store open?
Cox Store is open now. It will close at 7:00 p.m.
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