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Cox Store

3.2

About this business

Location details

2556 N Maize Ct Ste 102 Wichita, Wichita, KS, 67205, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.2173 reviews
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Samuel Dorsey's profile image
Samuel Dorsey 
4 weeks ago

Was assured that everything was fine, address had no issues and that if I wanted to do the self install kit that would be the simplest quickest way to get up and running, that or spend 100 bucks for a tech to come out in 4-5 days Followed all the directions, light blinked for almost 2 hours still no connection Contacted chat support, got a hold of a "technician" ( basically someone who just tells you to unplug and plug it back in) Then he proceeded to tell me that eh your screwed basically you need to pay 100 for a tech to c... read more

Meghan Bills's profile image
Meghan Bills 
3 months ago

Cox is way overpriced service and their staff is friendly until you tell them you're cancelling service. 

Kaeden's profile image
Kaeden 
4 months ago

The WORST internet service ever. I needed internet and this was one of two options for my area, if I could spend more money I would 100% have gone with the other company. Cox automatically enrolled me in an income based help plan I don’t even qualify for. And when setting an account up there is no option other than to opt into it. And if you want to opt out after that you have to call customer service. I was disconnected twice, and the next day was on hold for 15 mins. Even after I thought I got everything sorted out I’ve go... read more

Greg Joerg's profile image
Greg Joerg 
4 months ago

Our internet goes out almost everyday. I get the same thing from them. Apologies but no action. Then it happens again the next day. Also no offer of a refund or credit. They are terrible. 

annika's profile image
annika 
5 months ago

HORRIBLE. I just called cox today, our wifi has been out for 48 hours no outage no damage to the box. Weve done all the trouble shooting steps per the app. The immature girl who picked up the phone picked it up laughing, which is very unprofessional. Then after asking why I have to pay more for a technician to come out than I pay monthly, she held the phone away from her ear and tried talking. I could clearly hear the people in the background but not her. When I asked her to speak up she told me I could get future technician... read more

Frequently asked questions about Cox Store

How is Cox Store rated?

Cox Store has a 3.2 star rating with 173 reviews. 

When is Cox Store open?

Cox Store is open now. It will close at 6:00 p.m. 

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