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Cox Store
- Other
- Alexandria, VA
About this business
Location details
5958 Kingstowne Towne Ctr Ste 100, Alexandria, VA, 22315, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Thrilled to finally cancel all services with Cox! You can only get tier 2 support if you have their total care package. They no longer have cable cards or tuners in stock! So for people on a fixed income you now have to pay for each tv you want to use to watch TV. Essentially paying more for less! Well now I have IPTV, now instead of $100/ for starter packages, I pay $170 a YEAR for any channel! Go to hell COX!
Terrible customer service, the short black guy with the name that starts with the letter C he midway stop helping me just so he can go and put with a customer so professional he had me waiting there. We only had to do with hand a receipt. Luckily that cool Asian guy must have to carry a conversation. Terrible customer service
This is PART 2 of Gersh Francois Review.. read Part 1 Gersh - that is none of your concern... please proceed with cancelling, closing, dissolving this account so that I can continue on with my life 9:51 PM Kartik S. We do understand that you are just looking to cancel. However, let me look for the best options or you today. We do understand as it is late in the night and you must be having other important things as well. 9:54 PM Gersh - Options for what... I want ZERO to do with your company... what is hard for you to unders... read more
If there was an option for ZERO stars, I would choose it. 1 Star is a generously positive review for this horrible company. I will share a transcript of my experience today... but I should've known that this company was a scam from the very first day my router arrived. They purposely did something to the set up so that I would have no choice but to purchase their All Care program and have a technician come out and get the service to work. DO NOT USE THIS COMPANY... You're better off with Verizon or someone else. READ THE TRA... read more
Other reviews are pretty accurate, staff was nice enough but tried pretty damn hard to upsell the crap out of me.
Frequently asked questions about Cox Store
How is Cox Store rated?
Cox Store has a 3 star rating with 400 reviews.
When is Cox Store open?
Cox Store is closed now. It will open tomorrow at 10:00 a.m.
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