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Cox Communications

2.0

About this business

Location details

6205-B Peachtree Dunwoody Rd NE, Atlanta, GA, 30328, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.045 reviews
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Keondre Scroggins's profile image
Keondre Scroggins 
a month ago

Just wanted to start out by saying this company is filled with lies. I called a month ago to have services completed for internet. Was informed that , after coming out, that they couldn’t complete the services for another 3 months because they have to wait for the city. I was then told by the tech that he would just cancel it , if it were him. So I called Verizon, got home Internet the same day. I then called cox to get a refund. Was informed by that representative that it would be refunded the same day. I called 2 weeks lat... read more

Briana Wooten's profile image
Briana Wooten 
a month ago

Been without internet for over a week. Technician has rescheduled on me twice. Highly disappointed. Not a good first service experience at all. 

Colin G's profile image
Colin G 
a month ago

A 1-STAR IS TOO MUCH. Their customer support and escalation department DO NOT HELP you. Cox Communications is good about supporting you to make your payments or auto payments so they get your money. However, when it comes to helping you and especially the escalation department, then they DON’T WANT YOU TO ASSIST YOU! No one wants to help you. You leave messages for them and they don’t call you back. If they don’t respond, then the BBB is next. DO NOT GET SERVICE WITH COX COMMUNICATIONS! SHAME ON THEM AND THEIR HORRIBLE AND U... read more

Casey Platinum's profile image
Casey Platinum 
2 months ago

Technician came to my house and unhooked my neighbors and my internet because he felt like it. We are paid up fully. This is malicious practice on an Air Force base. 

Prabhu R's profile image
Prabhu R 
2 months ago

Frequently asked questions about Cox Communications

How is Cox Communications rated?

Cox Communications has a 2 star rating with 45 reviews. 

When is Cox Communications open?

Cox Communications is closed now. It will open at 9:00 a.m. 

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