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626 S Citrus Ave, Covina, CA, 91723, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 5:00 p.m. | |
Sun | Closed |
This dealership runs on a terrible business practice. Give customers the run around and make what sounds a simple process feel like pulling teeth. It’s clearly they care more about squeezing profit than treating people with respect save yourself the frustration, and take your business to a place that values integrity.
What is the point of an appointment? After 1 hour of waiting, my car still hasn't been worked on. It is going to take 3 hours for a oil change.
Horrible experience, trying to take in my 2024 Kia Seltos because the horn does not work, which a letter was sent out for extended warranty on the horn for my model and year. They had my car for 5 days and didn't do anything with it and did not give me a time frame of when it would be finished. Considering it's a safety issue I would expect more urgency.
Had a great experience here! From our sales guy Martin to the signing agent Ashten, the sales manager, and the front receptionist—everyone provided excellent service. After our experience at Kia Ontario, where we were told to go online and do our own research, we’re especially glad we chose to close the deal here instead.
OMG, after reading this, I’m afraid Had, my Kia towed in 2 days ago so they can look at it for our appt. the following morning @ 9 am that evening before closing Nathan called saying they have to do one of those diagnostic. I think that’s what it’s called and it could cost $240+. he said it could take up to 3 times different diagnostics each time they do it, it will cost that amount. I said what I said I have never been charged like that before I said, can’t we start off with where the light is on and he flips it like it was... read more
Covina Valley Kia Service Center has a 1 star rating with 1 review.
Covina Valley Kia Service Center is closed now. It will open at 7:00 a.m.
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