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Coverstar Canada
- Contractors
- Surrey, BC
About this business
Location details
18651 52 Ave, Surrey, BC, V3S 8E5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We live in London, ON & have had our Coverstar cover now for three years. It cost us $35,000 at the time of install. It has now broken two times. This year, both the motor and the ropes broke. We were told this year that we need to pay$1,000 to $2,000 a year in maintenance for the cover if we don’t want it to break. We were told it’s like an “oil change on a car” and presented with a bunch of annual plans for it. My frustration with this all is it’s not something they disclosed upfront. Be warned: a Coverstar Cover cost $1,0... read more
Hard to get ahold of anyone on the phone. It’s all automated prompting and when you do get ahold of someone they will not help you over the phone they insist you do it all online and upfront before they will offer to help you. Terrible customer service and difficult to work with. I’ve never dealt with a company with such bad customer service.
I just had my Coverstar safety blanket serviced and cleaned. The guys did a superb job fixing the the mechanics of the system and cleaning the cover. Theyu also cleaned the trench the cover rolls into. They spent almost 3 hours here. Cleaned up after themselves. Everything working perfectly now.
Had a maintenance call scheduled, guys were on time, walked me through the mechanics of the whole thing and replaced a fraid pully rope. Excellent job.
I recently had a replacement cover done by Andre and Jordan in Toronto. These two gentlemen were utterly amazing. 10+/10 stars. I can’t say enough positive things about their timeliness, professionalism, expertise, kindness, skill and warm personalities. Your product is great. It’s guys like Andre and Jordan that keep your customers for life. Me included.
Frequently asked questions about Coverstar Canada
How is Coverstar Canada rated?
Coverstar Canada has a 4.4 star rating with 53 reviews.
When is Coverstar Canada open?
Coverstar Canada is closed now. It will open on Monday at 7:00 a.m.
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