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Cover Care, LLC

3.8

About this business

Location details

435 Nichols Rd STE 200, Kansas City, MO, 64112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.820 reviews
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L T's profile image
L T 
on Google
a month ago

We have a broken rope on a three-year-old cover. $500 to repair. Biggest disappointment is the cover installation hasn’t been good from the beginning. It always catches on that side. We have to have somebody lift up on the cover while somebody else runs the buttons. We did have Cover Care back out to look at this during the early months. They left saying they thought they had it fixed. It didn’t go another week without hanging up again. We should’ve kept bugging them, but we had other issues we had been fighting and were tir... read more

Sam Deutch's profile image
Sam Deutch 
on Google
2 months ago

I worked with this company through my pool builder for a cover installation. Unfortunately, the quality and follow-up have been disappointing. They used non-water-resistant screws, which began rusting within a year, and even duct-taped a spacer in place—clearly not a long-term solution. When I brought these issues to their attention, they refused to take responsibility unless I paid for labor. I was also told at the time of the pool install that one free cover adjustment was included, but the company is now claiming there's ... read more

Laurie Meier's profile image
Laurie Meier 
on Google
3 months ago

Third time we've used them and always amazing service and very professional. Today they were here 90 minutes after we called them! 

Charles Griffin's profile image
Charles Griffin 
on Google
11 months ago

Very happy with the work. Professional and I feel like the employee is knowledgeable. 

Eric Bartlett's profile image
Eric Bartlett 
on Google
a year ago

They’re not cheap but Jared the tech was very friendly, good communication, worked efficiently, and got my problem fixed. 

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Frequently asked questions about Cover Care, LLC

How is Cover Care, LLC rated?

Cover Care, LLC has a 3.8 star rating with 20 reviews. 

When is Cover Care, LLC open?

Cover Care, LLC is open now. It will close at 5:00 p.m.  

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