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Cover Care
- Home Services
- Omaha, NE
About this business
Location details
1299 Farnam St Suite 300, Omaha, NE, 68102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service!!!! Cover Care is a national (or maybe regional) company that has service techs located in many cities. When I called their local number, they immediately (less than 10 days) scheduled a tech to fix my my pool cover. He did the exact work that was requested. However, I noticed extra work was required to fix my dogging mechanism for my mechanism. I called back and their national technician (Chris) returned my call. We talked about what needed to be done and not only did Chris explain the process, he exp... read more
Their local number is a national call center that contracts local venders. The local individual showed up but did not complete the repair correctly, yet my credit card was charged; which incurred a 3% user fee. I had not chance to mail a check AS THE BILL STATED. I cannot get the vender to come back and fix the repair. I AM VERY DISAPPOINTED IN USING THS COMPANY! The national call center has yet to return my call on when my pool cover will be repaired.
Good company. Communication was good and they did what they said they would do.
Amazing custom service; we had a mistake/hiccup in our quote that they resolved very amicably, and made me a customer for life. Appreciated it!
I had a noisy pulley and Cover Care took care of it asap. Great people to work with!
Frequently asked questions about Cover Care
How is Cover Care rated?
Cover Care has a 4.2 star rating with 25 reviews.
When is Cover Care open?
Cover Care is closed now. It will open at 8:00 a.m.
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