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Covenant Cardiology Associates

4.9

About this business

Location details

3514 21st Street, 2 floor, Lubbock, TX, 79410, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9152 reviews
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Courtney Sanders's profile image
Courtney Sanders 
recommend  Recommended
5 years ago

Had surgery yesterday I don’t remember my nurses names but they were all so wonderful! Even when I woke up and started panicking. Great group of healthcare workers, thank you for being kind and working through this pandemic. 

Ali Soltani's profile image
Ali Soltani 
5 years ago

Yes I lost my dear dad! Unfortunately I trusted covenant hospital and I was assured they were taking good care of my dad! But, they failed, they neglected to do proper practice to make sure he is getting right treatment, they didn’t pay attention to his CT or any other lab results that was done, and they left him unattended without any proper monitoring, and he died of heart attack on heart floor, and they didn’t even know till they found him dead! They left a covid patient that should be in ICU in a regular room without any... read more

Celeste Sanchez's profile image
Celeste Sanchez 
5 years ago

The fact that I haven’t had to go to Covenant or their emergency room is a blessing. Because looking at all of the reviews from 4 YEARS AGO UP UNTIL NOW about how in general all of their staff just treats patients like 💩 and still nothing has changed is beyond disappointing. I’m frustrated for all the patients who had to endure that type of interaction. The structure there definitely needs to change to be able to handle all patients issues and concerns more efficiently. 🤬😤. Definitely would not recommend Covenant. 

Donna Vicky Rodriguez's profile image
Donna Vicky Rodriguez 
5 years ago

First of all waited 10 hours before been seen!!! Due to The COVID 19 you would think working in a Hospital Staff would take more precautions. I saw Nurses and Security guards walking around without masks. At one time I counted 7 people in the waiting room without mask and Hospital staff just looked at them and did not make them put on a mask. Wheelchairs were NOT wiped down after being used. I made the transporter wipe down the wheelchair before my mother sat on it to go to Xray. One nurse Nick did wipe down his wheelchairs ... read more

Eugene Diaz's profile image
Eugene Diaz 
5 years ago

I know the staff has been working very hard but this is unacceptable..............period! 

Angelica Mariah Martinez's profile image
Angelica Mariah Martinez 
5 years ago

I had a horrible experience. The nurses, doctors, and staff were EXTREMELY RUDE AND DISRESPECTFUL. For the full story please go on my profile as I have shared my entire experience. I DO NOT RECOMMEND GOING TO THE COVENANT EMERGENCY ROOM. 

Sammy Torres-Castro's profile image
Sammy Torres-Castro 
5 years ago

The few times I went there. The wait time was ridiculous. The doctors looked at me like a crazy person when I described my symptoms and I eventually left there to UMC because they didn't look like they even cared. 

Angelica Mariah Martinez's profile image
Angelica Mariah Martinez 
5 years ago

I had a horrible experience. The nurses, doctors, and staff were EXTREMELY RUDE AND DISRESPECTFUL. For the full story please go on my profile as I have shared my entire experience. I DO NOT RECOMMEND GOING TO THE COVENANT EMERGENCY ROOM. 

Natalee Lopez's profile image
Natalee Lopez 
5 years ago

I have been waiting in the Emergency Room since 7 o clock. It’s now midnight. I came in bc I had a seizure and hit my head several times. They have taken multiple people back that arrived after I did. And to top it off there is a patient who is undressing and causing a scene every hour making everyone uncomfortable however, no one is doing anything about it especially the nurses and police officers. I’m guessing he’s a regular bc they all know his name. 

Business response:

Hello, Natalee. We certainly hope you are feeling better. We never want our patients to feel this way about their experience. We can understand the frustration that comes with waiting in the Emergency Department. Our ER departments are triaged in order of severity, which sometimes leads to longer wait times. If you have additional details you wish to share, please feel free to send us a P/M. 

Frequently asked questions about Covenant Cardiology Associates

How is Covenant Cardiology Associates rated?

Covenant Cardiology Associates has a 4.9 star rating with 152 reviews. 

When is Covenant Cardiology Associates open?

Covenant Cardiology Associates is open now. It will close at 5:00 p.m.  

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