Rachel W. on BirdEye
7 months ago
12/31/2020, 13:31 PM
I had a horrible experience with Cove Run Customs! Yesterday morning my husband and I dropped my vehicle off to have a squeaky brake issue looked at.
About an hour or so later we get a call from them saying they can't get my car to start... ??? I haven't had any issues getting my car to start at any time. Then they call us a bit later saying that my starter is bad and needs fixed! All of a sudden, they're telling me my car won't start and the starter is suddenly bad the instant it gets parked at their lot, when allI needed wasabrake check!
So this morning I have to go pay $400 to pick up my car with a new starter that it previously never needed, and I still have no service done to my brakes!
Before picking up my vehicle, the man just tells us that the brakes we have are a kind that are squeaky and to just run the car with them until they're worn enough to need replaced with new ones!
When picking the car up and voicing my frustration, the man at the desk didn't care at all. I got the owner's number and called him (Chris Wolfe). He said he'd talk to his guys about the situation and then call me back... I waited... I called him. No answer, but I left a message with my name and number to be sure he could contact me... I waited... I called later... No answer, so I left another message. He texted back that he was on the phone and would call me back. It's now hours later. I texted back. No reply and no call and no satisfaction or explanation.
Do not go here!!! Who knows what will happen to your car once they get their hands on it?!