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Cove Generators Sales & Service
- Contractors
- Monterey, TN
About this business
Location details
15875 Hwy 70 N, Monterey, TN, 38574, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a generac generator installed by Cove in 2023 costing $11,3000.We were told that the yearly service charge would cost approximately $135 . Last year's was free with our contract ,we call to schedule a maintenance yearly service this year 2025 and the lady couldn't find us on file . We even asked if we had the right number. She said that they went through a reorganizing process and because we live far away (20 miles) from cookeville that the service charge was gonna cost $419 .!!!!! .Now I know inflation happened but t... read more
This company was bought out by pioneer to get the client list ,worked for cove for 10 months went in on a Friday was told company got sold management rode with us on a truck for 3 days to learn about Generators, continued working until the changes came cut pay no paid drive time which on most days at least 3 hours driving, most the jobs we showed up to install was not ready spend 2 hours on a phone telling us to figure it out put unit in even if we couldn't hook it up and to not leave until we got a check from the customer ,... read more
Very professional all around from sales to installation. Have had the generator for 11 months now, completely reliable and no issues.
They have recently changed ownership. They do not honor previous maintenance agreements and have upped their price for maintenance to a ridiculous amount. I recommend you look elsewhere.
I have been a customer of Cove Generator for three years. I have nothing but good things to say about them. Fast forward to Tuesday March 4 2025 when I get a call from Mary at Cove. She proceeds to set up an appointment for our yearly maintenance. Unbeknownst to us they moved from Monterey to Cookeville but also are now corporate owned by Pioneer/Premier (not Mom and Pop owned by Dave and Janet). Before she hung up, I asked how much the service was. It had more than doubled and she couldn’t offer any explanation why. If I ha... read more
Frequently asked questions about Cove Generators Sales & Service
How is Cove Generators Sales & Service rated?
Cove Generators Sales & Service has a 4.7 star rating with 218 reviews.
When is Cove Generators Sales & Service open?
Cove Generators Sales & Service is open now. It will close at 5:00 p.m.
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