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Cousins Subs
- Sandwiches
- Hales Corners, WI
About this business
Location details
5652 S 108th St, Hales Corners, WI 53130, Hales Corners, WI, 53130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 9:00 p.m. | |
| Tue | 9:30 a.m. to 9:00 p.m. | |
| Wed | 9:30 a.m. to 9:00 p.m. | |
| Thu | 9:30 a.m. to 9:00 p.m. | |
| Fri | 9:30 a.m. to 9:00 p.m. | |
| Sat | 9:30 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
We used to like Cousins a lot. We would prefer to support a local company vs. a national chain. But our experiences at Cousins continues to disappoint and the quality seems to go down. The bread the last five times times seems to be at least a day old if not older. I bake bread, so I'm pretty confident in this assessment. Vs. competitive sandwiches, there seems to be a lot less on the sandwich, we were charged almost $20.00 for two half (7") sandwiches yesterday and with what we received, this seems almost criminal. I know t... read more
Online order ready over 25 minutes late. Hot part of order was ice cold, and 2 of 3 subs made incorrectly and missing ingredients. No awareness or apology from manager working. Stay away.
Online orders are not done correctly, fries and cheese curds are maybe warm, fries cold, no tomatoes and they add tomatoes, lettuce is transparent and wilted. Just sad, and for what they cost...definitely not worth it!
Horrible customer service. I ordered chicken tenders, small shake and fries. Well the order was wrong... I ended up getting charged for a sub with the tenders, shake and fries. I wait the longest time and when she gave me my order she just stared at me. My shake was overflowing out of the cup and got the bag with my order in it all sticky. Then she barely mumbled an apology for the long wait. I would not go here.
The reviews speak for themselves. Very slow service, got the wrong food that was ordered and manager was unprofessional. Called to inform that wrong order was received and was interrupted multiple times and was spoken to very condescendingly. Will be reaching out to corporate as this was completely unacceptable. Terrible customer service, stay away from this location if you can. This isn’t the first time having issues, but this was the final straw.
Frequently asked questions about Cousins Subs
How is Cousins Subs rated?
Cousins Subs has a 3.8 star rating with 273 reviews.
When is Cousins Subs open?
Cousins Subs is closed now. It will open at 9:30 a.m.
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