Courtyard By Marriott West Springfield

Rob S 

on Google

a week ago

Honestly not a spot to stay if your looking for hospitality, first of all got there and Emily who was at the front desk was very respectful and answered any questions we had, we called down to the front desk a bit later and asked if IT can come up and help us plug in our fire stick to our tv, not only did we think he was drunk he didn’t know how to do anything we asked and had to call his manager while in our room for what we thought was a simple task , 30 minutes later that got sorted out , then we went downstairs and ask f... read more

Luis Teixeira 

on Google

2 weeks ago

Was in town for work, good restaurants within walking distance. Clean rooms, nice people 

Janelle Mucci 

on Google

a month ago

⭐⭐⭐⭐⭐ Emilee is the highlight The hotel is fine, but Emilee is the real star here. She's my go-to person every time I'm in town for weekly trips, and she never misses—always upbeat, always professional, and those nails are always fire. The kind of staff member who makes you actually look forward to your stay. If you get Emilee checking you in, you're in good hands.