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684 Wharncliffe Rd S, London, ON, N6J 2N4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Friendly service, from the sales department to the service department. Courtesy is named right!
I arrived ahead of schedule,gave keys and went and sat I waited for 2 hours and 20 minutes for an oil change. I got up asked if there was a problem and the fellow behind the desk was on it and I left 10 minutes later. Apparently the oil change was also tire rotation however nobody who called to book me ever said other things were included but 2 plus hours is still over the top when you are told not much more than an hour.
I recently came in for a tire change on my first visit and had the pleasure of working with Tom, the Service Advisor. Tom deserves a special shout-out. People like him are the reason customers keep coming back. He’s the kind of employee who definitely deserves a raise. From start to finish, Tom was outstanding. He’s professional, approachable, and made the whole process easy and stress-free. What stood out the most is how much he really cares about customers and it really makes a difference. I left feeling confident about th... read more
Absolutely terrible customer service. Will not be returning or recommending them to anyone. They will make errors and then gaslight you. Don’t trust them for something as simple as an oil change.
Courtesy Ford Service has a 4.2 star rating with 80 reviews.
Courtesy Ford Service is open now. It will close at 7:00 p.m.
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