Courtenay Medical Associates

Carol Wisotzki 

on Google

3 weeks ago

Love this clinic...professional and caring . Have dealt with three of their Doctors and had the best experiences. Was always listened to and was always steered in the best medical directions possible. Thank you for your years of caring and experience. Carol Wisotzki 

Pida B 

on Google

2 months ago

I used to work here and I will tell you.. this place was a great place. The Drs were all amazing. Fulvia was great management too. The patients were however.. very impatient. They don't realize how many people the Drs here have as patients. It's a long wait because they have alot of you!! Please be kind to the front desk person and the people on the phones. They have a long line of people all waiting for their time. And they take the time to help each and everyone! 

Danielle Roman 

on Google

4 months ago

So far, I've had a good experience with the doctor, however, phoning the front desk has been very difficult as of late. If the lines are busy there is no hold or queue and the call just drops due to the line being busy. There is also no option to leave a message on an answering machine after hours. Having worked as an MOA in other clinics, not having an automated queue system or answering machine is quite surprising. It has been very difficult trying to book an appointment. 

M 

on Google

4 months ago

I was accepted as a patient for Dr. Van Der poll early last year and the earliest appointment they had for me was months away in August and when I couldn’t come in for then as I was taking care of family in Alberta (I gave months of notice as well) the next appointment they could make work was in November. I had called about two weeks before and confirmed my appointment then the day before said appt it was cancelled on their behalf. Since then I have re applied for the B.C. health registry and they have now twice claimed to ... read more