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Courtenay Kia
- Automotive
- Courtenay, BC
About this business
Specialties: Courtenay Kia believes in transparency. Every customer will be shown exactly what the vehicle they are interested in will cost to purchase, trades will be appraised on the spot and payments will be calculated so customers can make an informed decision. Our service and parts department is equally transparent and will do all diagnosis and work in a timely fashion and at fair prices. Established in 2008. Opened in November of 2008 on Mansfield Drive. Moved into our current, state of the art facility in 2012. It has... read more
Location details
1025A Comox Rd, Courtenay, BC, V9N 3P7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Please save yourself the headache and avoid doing business here. Particularly with their shop. Their word and their work aren't to be trusted. I feel sorry for the good people who work here who's reputation is pulled down by this kind of unprofessional conduct.
Although the salesman was good and the sales manager was good, sadly the shop and former shop manager drag down the business. I cannot in good conscience recommend anyone come here. They sold me an unsafe vehicle with numerous issue that took 6+ weeks and several visits to fix. It's been almost 10 months and I'm still dealing with the effects. Then to be charged diagnostic fees for an issue that I brought up numerous times connected to the original issues and a part that has now been replaced 3 times! To be told the part was... read more
For your sanity, avoid doing business at this location. Thank me later.
Edit: 07/28/25 11 months later and it's STILL like this. You asked to be transferred, told you they are busy and will call back. Then they don't call for 4-5+ HOURS. Sometimes they don't call back at all, even when you're calling in the morning. That is some baddddd customer service. How am I supposed to call to get my car looked at if you don't pick up the phone? The phone waiting times for this place are ridiculous. They have been for years now. Good luck getting service on the phone or having them call you back. It's a co... read more
Had such a great experience at this Kia. Super friendly, knowledgable and not pushy at all. Highly recommend!
Frequently asked questions about Courtenay Kia
How is Courtenay Kia rated?
Courtenay Kia has a 4.5 star rating with 383 reviews.
When is Courtenay Kia open?
Courtenay Kia is closed now. It will open on Monday at 8:30 a.m.
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