Country Terrace Black River Falls

Darrell 

on Google

a month ago

My grandma was here several years ago. There was a particular resident who acted like she was the only one who needed assistance. She expected the staff to drop everything to attend to her. If staff didn't show up right away due to caring for other residents, she would get mad. The worst thing? Staff catered to her! I remember two staff helping my grandma. Mind you, she needed two people. Of course, that particular resident rang.The one staff asked the other staff to go assist her and we had to wait on her. I'm glad we got m... read more

Jayjay Bins 

on Google

3 years ago

Get a better director. The new one isn’t it! Bad attitude! Went to see my mother and the director was awfully rude to me, my mother, and I seen her be rude to the staff workers. If she continues this, I will be reporting to higher authorities! 

Haley Johnson 

on Google

3 years ago

My question is why did they hire such a bad director? She’s been treating my dad and the staff like dirt 

Jaclynn Hickory 

on Google

3 years ago

The last director was much better than the new one who took over her position. This one is very disrespectful and I don’t know what her problem is. Was hoping to see my uncle who I haven’t seen in a long time. I walked into the building. She yelled in my face saying I wasn’t welcome there and that I had to leave. I asked why and she yelled in my face to leave. Might as well convince my uncle’s guardian to find him a better place to stay at because if she can treat me like this, I wonder how she treats my uncle 

Scarlet Luttrell 

on Google

5 years ago

My mother works there and is always been nice to all residents but a majority of the staff are lazy and refuse to care for surtant resadents lile Mrs.M or Mrs.S becouse they are to hard to do so if you get hired to work there then please be alrt and willing to help out all residents. Thank you