Country Road

Lesley H 

on Google

4 days ago

Thank you to Grayce at the Doncaster store for going above and beyond to locate a mens knit top for my son in the colour and size I required. Although I ended up driving to Eastland to purchase it, her communication and customer service including a follow up call was outstanding. Thank you Grayce! 

Nathan 

on Google

a week ago

Had such a lovely experience at Country Road, thanks to Max! He was incredibly professional, friendly and genuinely helpful throughout my visit. I was shopping for a gift, and he had such great taste and an amazing eye for styling. I absolutely loved the way he put everything together. He made the whole experience so easy and enjoyable, and I really enjoyed our conversation as well. Such a lovely person with a great sense of style. Thanks again. 

Casey 

on Google

a month ago

I had a very disappointing experience at this store yesterday. One of the staff members - the middle-aged woman in fitting room was not nice at all and spoke in a condescending manner. When I asked for assistance she answered in an unfriendly tone and no assistant was even provided. And during the time I was in fitting room she seemed stared at us. The interaction felt unprofessional and unwelcoming. But the way she spoke to other customers was totally different, I believe she was not polite is only because we are Asian. I w... read more

Akshatha R 

on Google

a month ago

Disappointing customer service experience. I was trying to track down a Moss Green Stand Collar Coat in size 6, and after a lengthy live chat, was told the only remaining unit nationwide was at an outlet store an hour+ away. When I asked about placing it on hold, I was told Country Road no longer allows customers to contact stores directly or hold items — everything is first-come, first-served and managed centrally through chat. So the "solution" was to travel over an hour on the chance the item might still be there when I a... read more

David Wong 

on Google

a month ago

it’s hit and miss at this store - most of the time the team members are friendly and helpful but this noon (6/9/2026) the female team member was rude and outright rejected my old Trenery clothing which I brought in for their Red Cross Appeal - ‘you’ll have to bring this to Trenery in Camberwell’ she said!!! I’ve always brought in my old CR and Trenery clothing to any CR or Trenery store and so far I’ve never been asked to bring them to another store just because they were the other label!!!