This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
420 W University Dr, Mishawaka, IN, 46545, United States
Get directionsI stayed at this hotel for several weeks on a work assignment. Although housekeeping was promised in writing every 3rd day, it was never provided despite repeated requests. After weeks without service, I contacted corporate simply to document the issue. Instead of resolving the problem, local management escalated the situation by threatening to charge me hundreds of dollars including “porcelain refinishing” because the bathtub hadn’t been wiped out. That’s the kind of basic upkeep that routine housekeeping normally covers, e... read more
So I said I’d be fair in my review and mention that I did receive a full refund, and I’ll keep my word I did get refunded entirely for my room. That being said this “pet friendly” hotel DOES NOT vacuum or clean their rooms from what I can tell, at all. Upon entering my room with my puppy, she immediately began sniffing around, and I noticed she had something in her mouth. I immediately grabbed it and to my horror it was a pill. As a recovered Addict I knew immediately to use pill identifier to find out what the substance was... read more
The signature scent of this hotel seems to be smoke (cigarettes and cannabis) under a cloud of air freshener, but with people actively smoking in the hotel to keep reminding you that it will never go away. The rooms were dirty- when wiping a spot on the floor, the towel came up black and my dog found chocolate candies under the bed. The rooms have absolutely no sound control so you will hear every person next door and in the hallway. I considered checking out around 2AM to stay elsewhere.
Great overall, insulation was falling into the pool though, front desk was very nice.
We stayed 2 nights. Assuming we were getting room service, left a pile of towels to be replaced. Left a few times and no body ever showed. The bed was very cozy. Room had nice amenities. We did find a few slightly concerning repair jobs. Looks like an inexperienced handy Man at best. In 143 near hot tub and bathtub, there were broken tiles roughly glued back together. This not only looks distasteful, could possibly cut a person's foot. Vacuum needs to be used under the sides of bed but overall the room was fine.we slept wond... read more
Country Inn & Suites by Radisson, Mishawaka, IN has a 3.7 star rating with 678 reviews.
Country Inn & Suites by Radisson, Mishawaka, IN is open now. It is open 24/7.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com