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Cougar Stone
- Consumer Services
- Placentia, CA
About this business
Location details
2250 N Rose Dr, Placentia, CA, 92870, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 a.m. | |
| Sun | Closed |
Terrible customer service. We walked in ready to place an order and were completely ignored while the person I assume to be the owner stood inside talking politics with a vendor. When we went inside to wait for him to help us, the vendor had enough sense to end the conversation because there were customers waiting. But he told the vendor he would follow him out and left us standing there. No acknowledgment. Nothing. We waited and eventually left. When we had asked for advice earlier, he was dismissive and adamant about a rec... read more
Stay away from this stone yard! 25% of the flagstone I bought was cracked and unusable for my front walkway. Matt who says he's been doing it for 25 years hasn't learned anything about customer service except how to be extremely rude and condescending. Refused to give me any pieces to finish my project and stated the stone travels 1500miles. Well genius if 1/4 of your product gets busted in transit maybe buy from a closer manufacturer lol.
The cafe isn’t a real cafe, might be a ghost kitchen.
If rating a place 0 stars was possible, this would be the place for it. Delivery was already three hours late, as the stated delivery times were between 8:00 to 10:00 a.m. I could understand this, as sometimes things don't go as planned or scheduled. However, I'm not sure if this is the owner, but the man at the front desk was xenophobic, racist, and downright discriminatory to me and my father. When purchasing from this store, he had taken a picture of the item he chose (as one does to ensure they receive the correct item).... read more
They are so good. The stone was great 10/10 would recommend.
Frequently asked questions about Cougar Stone
How is Cougar Stone rated?
Cougar Stone has a 2.6 star rating with 18 reviews.
When is Cougar Stone open?
Cougar Stone is closed now. It will open at 7:00 a.m.
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