Costello's Hearth & Spa's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Costello's Hearth & Spa

4.5

About this business

A division of Costello's Ace Hardware, Costello's Hearth & Spa has been providing premium quality hearth appliances, venting and accessories to the Baltimore Metropolitan market since 1997. Gas, Pellet and Wood Stoves, Inserts and Fireplaces are on display year-round and available for installation or pick-up. Financing is available on must units. 

Location details

7936 Crain Hwy S, Glen Burnie, MD 21061, Glen Burnie, MD, 21061, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.511 reviews
Select a rating
Kurt Taggart's profile image
Kurt Taggart 
on Google
2 weeks ago

My experience was horrible. If you have the opportunity to get your pellet stove from a different supplier, I would highly recommend it. The short story. I ordered it in Fall and due to uncountable errors, the install wasn't completed until Spring. I've seen entire houses built faster. Not a pleasant experience and I blame it all on office incompetence. The final product looks great, but Costello's did not make it easy. And they still think they are owed money for a part that an installer had retrieved on the second install ... read more

woodymalcolm's profile image
woodymalcolm 
on Google
5 months ago

I wanted to share my experience with getting a pellet stove installed by Costello’s Hearth and Spa through Ace Hardware. I’m giving them a solid 3-star rating. Positives: The staff, at Ace, Costello’s and the installers (forgot the name), were very friendly and responsive. They promptly addressed the issues I raised, which I’ll detail below. Negatives: Note: first install date - 7/23 and project completed 10/17 (long 3 month period due to delays noted below) The project had delays due to a few errors. First, the hearth initi... read more

Rob Henry's profile image
Rob Henry 
on Google
5 months ago
Gregory Moyer's profile image
Gregory Moyer 
on Google
a year ago

My 20 year old pellet stove wouldn't work. I called Costello''s Hearth and Spa. They sent a technician to my house and he verified the control board was bad. So he ordered the part and a few days later, 2 technicians came to the house, installed it and now it is good for another 20 years. Thank you Costello's hearth and Spa for your quick response and fixing my pellet stove! 

Lee Tabler's profile image
Lee Tabler 
on Google
a year ago

the install team was great - very professional, clean and informative - couldn't ask for more! The fireplace insert works like a charm - just as described by the Costello's team! Thank all of you who were involved in this process from initial sales with Kathy, to Benita in customer service to Paul - who installed the unit! 

View all google reviews

Frequently asked questions about Costello's Hearth & Spa

How is Costello's Hearth & Spa rated?

Costello's Hearth & Spa has a 4.5 star rating with 11 reviews. 

When is Costello's Hearth & Spa open?

Costello's Hearth & Spa is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com