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Costco Vision Center
- Retail
- Kailua-Kona, HI
About this business
Location details
73-5600 Maiau St, Kailua-Kona, HI, 96740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Absolutely horrible and condescending customer service from Sophia of the Kona optical Department in Costco. She truly made me feel uncomfortable and unwanted as a customer during my numerous encounters with her. She also seems to enforce her own interpretation of the Costco return policy which is unacceptable in my opinion. Once I presented her with the actual return policy via the Costco website; she instantly issued my return without problem. I have sent feedback to Costco corporate in hopes that she does not continue thi... read more
When I got my new contacts, my right eye wasn’t quite right. I called and asked for a recheck and they got me in the next day! Plus, Dr Kitamori was on-time, efficient and got my prescription adjusted perfectly in no time flat. I walked out with a new lens and a perfect prescription. Haven’t seen this well in years! Well done, folks! Thank you all.☺️
I came in looking for new glasses and to get some adjusted- wonderful adjustments, honest and helpful counsel for what kind of glasses would suit me and my need. Professional and friendly. Josh and Ryan were great!
Unfortunately I find the optical staff impatient and unsmiling. Not at all helpful and attentive that I would like
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 3.4 star rating with 25 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open at 10:00 a.m.
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