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Costco Vision Center
- Retail
- Nashville, TN
About this business
Location details
98 Seaboard Ln, Nashville, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The wait times here are absolutely ridiculous. There should be a different line if you are picking up prepaid products. You have to sit for 30 plus minutes and watch people try on different pairs of glasses when you just need to grab the contacts that you already paid for. Not to mention the fact that I ordered these contact lenses 2 weeks ago, called twice and was told that they still had not arrived, only for someone to call me and tell me they were delivered 4 days after I ordered and they misplaced them.
The staff would rather talk about their own drama and do other things than help customers when there is a wait. Good prices and decent product but customer service is terrible.
Megan H readjusted 2 pairs of my frames that I purchased at another Costco. I could not seem to get proper adjustments at other location. while wearing the glasses I would get a headache and my eyes we’re straining and tired. She figured it all out and now I can wear my glasses without stress🙂🙂🙂🙂
Our family has been using Costco Optical for years, and we’ve consistently had excellent experiences with their opticians. This most recent visit was no exception — great selection of frames, attentive customer service, and very reasonable prices that make for outstanding value. My new glasses were ready within a week, which was impressive. The only area that could be improved is the check-in process; using the QR code and waiting for a text notification can be unclear. It would be much more convenient if there were a screen... read more
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.2 star rating with 24 reviews.
When is Costco Vision Center open?
Costco Vision Center is open now. It will close at 6:00 p.m.
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