Costco Vision Center

Cindy Siler 

on Google

2 weeks ago

this was my first time to this Costco Vision Center (just moved here from Franklin TN) the first Opitician (I think Robert ? ) was helpful about my insurance, etc... but Rashard was the person who helped me with choosing my glasses and then fitting when they came in. He was excellent. He was friendly, professional and very knowledgeable with the products. I am grateful. 

Wes 

on Google

a month ago

Love Costco. We’ve been Costco members for years and have always been impressed with everything about them, especially their customer service, which is why I had high hopes for their optical department. After calling to see if our insurance would be accepted, I was told I would need to come in to verify that. Unfortunately, they failed to mention that the optical department is closed on Mondays. To be fair, I take responsibility for not checking that myself. Still, that would have been a helpful detail to disclose upfront. I... read more

Gail L 

on Google

9 months ago

Horrible service and it takes forever to get waited on. And some of the people are outright rude. The eye doctors office never answers their phone and if you wear gas perm contacts you have to pick them up in the eye doc office. They say they do lunch from 1-2, but I was there at 12:45 and guess what. Office closed. Waste of time, waste of gas. NEVER AGAIN 

Cynthia Tierney 

on Google

10 months ago

I do love Costco’s but I’ve got my glasses and sunglasses at their optical place and they have never been right. They use every excuse in the book to give you a reason for reasons why they might be wrong, except for who they’re using to make their glasses… when you have bifocals and you have to lift your glasses to Reed. There’s a problem. Plus you can’t see distance with your sunglasses… I will never ever go there again 

Chris Weeks 

on Google

a year ago

Standing waiting right now. There are 8 to 10 people standing here waiting on service. This review is for Costco management. You need to hire more people for your optical department. It’s busy every time I visit here. To busy for the number of customers. Other than that the optical department here is great! No reflection on the employees behind the counter.