This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Costco Vision Center
- Retail
- Alpharetta, GA
About this business
Location details
2855 Jordan Ct, Alpharetta, GA, 30004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been coming here for a few years. Recently, our insurance changed to Cigna. On their website, it shows Cigna as one of the few insurance providers accepted. After making an appointment and receiving a confirmation and link to provide my updated information, Cigna was not listed under the drop-down as an insurance provider. Strange. When I walked in, I identified myself and that I had an appointment, but couldn't check in online. When I provided my Cigna vision insurance, she said they don't accept Cigna vision insuran... read more
Terribly rude to me today a loyal customer of 15+ years. Andy, who is the manager, tried to shame me because I wanted to return glasses, that caused me headaches. He insisted that they were what I ordered, which I’m sure they were, but nonetheless, they gave me severe headaches. I had ordered two pair at the same time, kept one and still ordered another second pair. Not sure why shaming me would’ve changed the scenario in his mind. now they’ve lost yet another good customer.
I didn’t think reviews could be so true !! This morning I had a horrible experience at Costco Optical- person at eye glass center was so sweet but the lady in the eye exam department was beyond rude , she seemed bothered that I was even there. Very short and rude while answering my questions. I refused to get my eye exam there. I will try the Woodstock location, it’s a few dollars shaper there anyway!
If instead of helping people see better, your job is to ruin people's eyesight for profit, then you are doing hell of a good job. Here's to hoping many more years of you doing what you do.
Some of the staff is rude and condescending when asked simple questions. They make you feel like it's your fault for not knowing lens details. Terribly slow service. I had to wait almost two hours just to order my glasses. You can't even shop in the meantime as your place in line will be forfeited if you don't show up within two minutes of paging you.
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 3 star rating with 54 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com