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Costco Vision Center
- Laser Eye Surgery/Lasik
- Gresham, CT
About this business
Location details
200 Federal Rd #2, Gresham, CT, 06804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Went in to troubleshoot my glasses fit that I got last month. the optical center of the glasses seems to be slightly off. The guy checked it on the lensometer and then said it must be a prescription issue and that I have to go back to my optometrist. When I questioned it and asked about checking the fit on my face, he said there’s no need because it can’t be a mechanical issue, since the glasses were cut to how they were ordered. Which is all factually not true. It can mostly certainly be that the centering wasn’t marked cor... read more
Getting prescription glasses was no problem. However, today when I walked in to ask if they could help with a bent frame, ( sat on them) I was told sorry but they’re not allowed to fix / adjust frameless glasses even though they sold them to me.
I went there have in the past but today was a horrible experience. Guy who has worked there for a long time after taking my info and I was a bit confused he said I have paper work to do and threw me to another employee. I took receipts only to look at them in car he made a big mistake on prescription. Went back in annd had to wait.. After waiting a grabbed him and said this is wrong all he said good catch and said it will be fixed . I left with no receipt. Will not be using them anymore. Esp when first guy was rude and impat... read more
I went there have in the past but today was a horrible experience. Guy who has worked there for a long time after taking my info and I was a bit confused he said I have paper work to do and threw me to another employee. I took receipts only to look at them in car he made a big mistake on prescription. Went back in annd had to wait.. After waiting a grabbed him and said this is wrong all he said good catch and said it will be fixed . I left with no receipt. Will not be using them anymore. Esp when first guy was rude and impat... read more
Yikes what has happened to the morale of the employees at Brookfield optical? They have turned into the saddest, grumpy employees Ive ever seen. Not one of them smiles. Or even says hello anymore. They do their job with as little effort as possible . It used to be sooo different years ago. I just had another pair of glasses made. It took the man 2 seconds to order (New RX) them. He did nothing to measure. I said I need a bigger reading area…not a word, not a change in his sad demeanor….and then guess what when I got the glas... read more
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.8 star rating with 26 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open at 9:30 a.m.
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