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Costco Vision Center

2.3

About this business

Location details

680 S Rand Rd, Lake Zurich, IL, 60047, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 1:00 p.m.
2.327 reviews
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Boris Tsivin's profile image
Boris Tsivin 
on Google
2 weeks ago

Service is very slow at this location and people working here are rude which doesn’t help. I’m standing right in from of them n they are on the phone for 15 mins! Completely disregarding me standing there. I live close by so it’s convenient otherwise I would have never returned to this shop. 

Sharon Edelstein's profile image
Sharon Edelstein 
on Google
2 months ago

People working very rude. Quality of eye glasses 3 times have broke, never would ever again buy glasses from this location again. People working there have attitude and don't call you back. Their designer frames are fake and shouldn't break 3 times. They don't follow up. Completely done ND will tell everyone that I know not to buy from this location. 

Margaret Conaty's profile image
Margaret Conaty 
on Google
9 months ago
Chanda Lyons's profile image
Chanda Lyons 
on Google
9 months ago

We have never had a bad experience here. Techs are knowledgeable and patient and will guide you toward frames that are good for your eyes, lenses, and compliment your face. Rosie has been working with us today and has been so informative and helpful! Plus, the price can't be beat. 

Nathalie Gonzalez's profile image
Nathalie Gonzalez 
on Google
10 months ago

Today I came by to return contacts that were prescribed incorrectly and the lady was rude. I explained that I ordered these and after using a pair, I went back to my doctor to confirm the prescription, since the contact were blurry. I came in wanting to return and purchase a new set of contacts. When I told her I didn’t bring the card I originally purchased it with (I had forgotten it and wanted to see if I can make the return without since it’s pretty common things to do) she said, “well I can’t make this return without the... read more

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Frequently asked questions about Costco Vision Center

How is Costco Vision Center rated?

Costco Vision Center has a 2.3 star rating with 27 reviews. 

When is Costco Vision Center open?

Costco Vision Center is closed now. It will open at 10:00 a.m. 

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